Payment Methods

Introduction

At Nume, we strive to make your shopping experience as convenient as possible by offering a variety of secure payment options, including but not limited to those listed below. This page outlines the ways you can pay for your purchases, along with any relevant terms or conditions.

"Nume," "Nume Labs," "we," "us," or "our" refers to Nume OÜ, a company registered in Estonia, having its registered office at Tartu Maantee 67/1-13B, 10115 Tallinn, Estonia. Nume operates the websites numelabs.org, numelabs.io, nume.com.au, and any other domains or subdomains under the Nume brand (collectively, the "Websites"), and all associated services.

Credit & Debit Cards

We accept all major credit and debit cards for online purchases:

• Visa: All Visa credit and debit cards
• Mastercard: All Mastercard credit and debit cards
• American Express: All American Express cards
• Discover: All Discover cards where available
• JCB: All JCB cards where available

Your card information is encrypted and securely processed. We do not store your complete credit card details on our servers.

Link by Stripe

Link by Stripe allows for a faster checkout experience. Once you save your payment details with Link, you can complete future purchases with a single click, without having to re-enter your information. This secure service works across all merchants that use Stripe and offer Link as a payment option.

Buy Now, Pay Later Services

We partner with several buy now, pay later providers to give you flexible payment options:

Please note that these services have their own terms and conditions. Eligibility for buy now, pay later services is subject to approval by the respective provider.

Digital Wallets

For fast and secure checkout, we accept several digital wallet payment options:

• Apple Pay: Available for iOS users on compatible devices
• Google Pay: Available for Android users on compatible devices
• Shop Pay: Save your payment information for faster checkout

Digital wallets use advanced security features like device-specific numbers and unique transaction codes, making them a secure payment option.

PayPal

We offer multiple PayPal payment options:

• Standard PayPal: Pay using your PayPal balance, linked bank account, or credit card
• PayPal in 4: Split your purchase into 4 interest-free payments over 6 weeks for orders between $30 and $1,500

PayPal transactions are processed securely through PayPal's platform, providing an additional layer of security for your financial information.

Payment Security

Your security is our priority. All payment information is encrypted using industry-standard SSL (Secure Socket Layer) technology. We comply with Payment Card Industry Data Security Standards (PCI DSS) to ensure your payment details remain secure.

Currency

Prices on our website are displayed in your local currency based on your region. If your preferred currency is not automatically displayed, you can select your currency at checkout or contact our customer service team for assistance.

For international payments, your bank may apply its own exchange rate and possibly additional fees. Please check with your financial institution for details regarding international transactions.

Pricing Accuracy and Promotions

At Nume, we strive to provide accurate pricing information on all products. However, please note the following policies regarding our pricing:

• Price Confirmation: We cannot confirm the final price of an item until you place an order.
• Pricing Errors: Despite our best efforts, a small number of items in our catalog may occasionally be mispriced due to technical or human error.
• Price Discrepancies: If we discover that the correct price of an item is higher than the stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of the cancellation.
• Promotional Offers: Discounts and promotional offers are only valid during the designated promotional period clearly stated in the offer terms.
• No Retroactive Discounts: Discounts will not be honored after a promotion has ended, nor will they be applied retroactively to purchases made at full price before the promotion began.

In the event of a significant pricing error, we reserve the right to cancel any orders placed for the incorrectly priced items, even after your order has been confirmed and your payment method has been charged. If this occurs, we will promptly notify you and refund any amounts charged.

Payment Verification

For security reasons, we may occasionally need to verify your payment. This could include:

• Requesting additional identification
• Verifying your billing address
• Confirming payment details through your bank's verification system

These measures help us protect both you and our business from fraudulent transactions.

Declined Payments

If your payment is declined, it could be due to:

• Insufficient funds
• Incorrect payment details
• Temporary technical issues
• Bank security measures

Please check your payment details and try again, or contact your bank for assistance. If problems persist, please contact our customer service team.

Chargeback Policy

By completing a purchase with Nume, you acknowledge and agree to our payment terms and policies, including our approaches to refunds, cancellations, and product guarantees as outlined in our policies.

We expect customers to follow our established resolution processes before initiating a chargeback with their financial institution:

• Contact First: Customers are strongly encouraged to contact our customer support team to resolve any concerns before initiating a chargeback. Most issues can be resolved quickly and efficiently through our customer service channels.
• Valid Disputes: We understand that legitimate payment disputes can occur, and we are committed to resolving them fairly.
• Unauthorized Chargebacks: Chargebacks initiated without first attempting to resolve the issue with Nume, or in contradiction to our clearly stated policies, may be considered invalid and contested.

In cases of unauthorized or fraudulent chargebacks, Nume reserves the right to take the following actions:

• Account Restrictions: Accounts associated with unjustified chargebacks may be suspended or permanently terminated.
• Financial Reporting: Instances of fraudulent chargebacks may be reported to payment processors, financial institutions, and fraud prevention networks.
• Recovery of Costs: Nume may seek to recover administrative fees, processing costs, and other expenses associated with disputing unauthorized chargebacks.

We maintain detailed transaction records and can provide evidence to payment processors that customers agreed to our terms at the time of purchase. To avoid chargeback issues, please review our refund and return policies carefully before making a purchase, and contact support@numelabs.org with any concerns.

Invoicing and Receipts

A receipt will be emailed to you once your order is confirmed. You can also access your purchase history and receipts through your account on our website.

Related Policies

This Payment Methods Policy should be read in conjunction with our other policies:

• Terms of Service
• Privacy Policy
• Shipping Policy
• Returns Policy
• Legal Notice

Contact Us

If you have any questions about our payment methods or experience any issues during checkout, please contact our customer service team at support@numelabs.org.